Shipping policy

We strongly recommend you contact us if you have any concerns, questions or specific requests prior to placing an order. This can be done by our contact page

Delivery prices, including free postage, cover England and Wales only. For other areas and international postage, please contact our sales team for a quote. 

Late deliveries: We or our carriers will always try to arrive on time, but will not be held responsible for late arrival due to unforeseen circumstances.

Please note that if you order more than one product, you might receive them on different days and/or with different delivery companies. 

For large items that cannot be split into several parcels a delivery via a pallet network will include a palletised kerbside delivery only. For insurance purposes the couriers are not permitted to enter your building, so please ensure you have people and/or equipment to move the products into your building.

 For pallet deliveries we must be made aware of any restrictions to access to the property that may make it difficult for the delivering vehicle to gain access to the point of delivery. We will not accept any claims for compensation coming from non, failed or refused delivery of any item where the couriers were not made aware of any points regarding access restrictions. If the item is refused or cancelled because of these restrictions, the customer is liable for all return delivery charges.

Please feel free to use the 'contact us' page if you have any questions regarding delivery.